FAQs - Overview
FAQs
Mayor’s Office
How do I arrange for the Mayor to speak at my organization's meeting?
You may submit your request in writing by email. You may also submit a letter. Please mail it to:
City of Prattville
Mayor's Office
101 West Main Street
Prattville, AL 36067
If you have questions or time is an issue, please contact the Mayor's staff at (334) 595-0101.
Will the Mayor issue a proclamation recognizing an individual, organization, or event?
Yes. You may submit your request in writing by email. You may also submit a letter. Please mail it to:
City of Prattville
Mayor's Office
101 West Main Street
Prattville, AL 36067
If you have questions, please contact the Mayor's staff at (334) 595-0101.
How do I schedule an appointment with the Mayor?
You may contact his staff at (334) 595-0101.
City Cemetery
Oak Hill Cemetery – 310 Wetumpka Street
Chapman Cemetery – 450 Water Street
Funerals and Placement of Markers and Memorials
The following procedures will be followed by funeral directors conducting burials and services in the two city cemeteries and by memorial companies placing monuments.
Burials
Burials may be conducted after notifying the Mayor's Office. Funeral directors, family or other responsible parties will contact the department to verify burial rights and location. Grave locations will be ground verified and marked by the department and written confirmation returned to the requesting party. (Reference City of Prattville Code of Ordinances, Section 14-1.)
Please contact Taylor Stewart at 334-595-0107 or email for cemetery lot sales, deed verification, grave marking and other questions. (Our fax line is (334) 361-3608.) The Mayor's Office is located at 101 West Main Street. The department's hours of operation are 8 am to 5 pm, Monday through Friday.
The City of Prattville should be notified of planned burials as soon as practical using the Interment Location Form. The form may be submitted in person or by e-mail. The form acknowledging the service date and time and providing grave marking confirmation will be returned to the submitting party.
Grave Marking - Burial
Following receipt of a burial request, marking fee, and verification of ownership, the proper cemetery lot will be marked by city personnel. A representative from the funeral home or the deceased's family may meet with the city personnel at the Mayor's Office or the cemetery to concur with the location. Lots will be marked in the following manner:
- Marking flags at the four corners of the lot (colors may vary, but will be noted on the marking confirmation)
- All four corners will be bracketed with white marking paint
- The name of the deceased will be painted on ground in the center of the lot.
After lots are verified and marked, confirmation will be returned to the requesting party and the funeral director using the Marker Location Form. Graves should not be dug until marking confirmation is received from the City of Prattville.
Memorials and Monuments
Memorials and monuments may not be placed in a City of Prattville cemetery without notifying the Mayor's Office, obtaining written permission, and paying the required $100 marking fee. Contact the Mayor's Office at the numbers listed on this page to obtain permission. (Reference City of Prattville Code of Ordinances, Section 14-5.)
After Hours Contacts
If services or information are required after hours or on the weekends, please contact the following personnel in the order listed. Every effort will be made to accommodate after hours requests.
General Question or Concerns
General question, comments or concerns about Oak Hill Cemetery or Chapman Cemetery should be directed to the Mayor's Office at the contact numbers listed above.
City Code, Resolutions, Ordinances
How can I obtain copies of Resolutions, Ordinances, or Municipal Code?
The City of Prattville is now providing its Municipal Code online. Copies of adopted Resolutions may be obtained by completing a Request for Public Records form and submitting that request to the City Clerk within City Hall.
Public Works
Where can I get a copy of the Comprehensive Master Plan?
Where do I find general information concerning what items Sanitation will collect?

Where do I find holiday schedules for trash or garbage collection?
How do I determine what days my household garbage and residential trash is collected?
There are maps as well as a list of streets available for you to consult in our Sanitation Department pages.
How do I report an RV or boat parked in the front yard of a house in my neighborhood?
You may submit a request/work order through our Citizen Helpdesk.
What is the telephone number to the Planning Department?
(334) 595-0500
What can I do about neighbors putting garbage out before collection days?
The Sanitation Department has a form letter that can be dropped off at the address informing them of the policies outlined in the City Ordinance. The Code Enforcement Division of the Police Department can only take action against the resident if they continue to put it out before scheduled pickup days.
If I do not put my garbage out on time, will Sanitation come back by to pick it up?
City Ordinance instructs residents to have garbage out by 7:00 a.m. on collection days. The garbage trucks leave the Sanitation Lot by 7:15 a.m. To prevent garbage from being missed, ensure that it is out on the curb by 7:00 a.m. Depending on the route, the amount of garbage collected, and other factors, collection times may vary.
Every attempt will be made, if time permits, and the truck is still in the neighborhood, to return to your address. The option of dropping off missed garbage at the Landfill, where they have garbage dumpsters, is still available. Please bring your proof of garbage service (water bill) with you to the landfill.
How do I report a yard or lot that has high weeds or grass?
You may submit a request/work order through our Citizen Helpdesk.
Who can I contact to have my street repaved?
How can I request traffic calming devices?
How do I connect to the city sewer system?
Please contact our Planning and Development Department at (334) 595-0500, during business hours, and a staff member will assist you.
What do I do in the case of a sewer clog, overflow, or other emergency?
How do I report that my neighbor puts grass and limbs into the drainage ditch behind our houses?
You may complete a Citizen Helpdesk request.
Railroad signals keep flashing or the guard arms are stuck at the crossing; no train is in sight.
How much of the sewer line am I responsible for at my residence?
How do I report storm water flooding or other emergencies?
Why is my sewer bill so high?
Sec. 66-358. - Regular monthly charges—Schedule.
Monthly charges for sanitary sewer service furnished by the sanitary sewer system are hereby imposed. Such charges are to be in the amounts specified as follows, and are to be applicable to any establishment required by this Code or any other ordinance to be connected with the sanitary sewer system, whether or not such establishment has actually been connected with the sanitary sewer system as required:
(1) For any establishment discharging sanitary sewer or process wastewater and which utilizes the city's sewage collection system, there is hereby established the following charges for each establishment or user as billed by the waterworks board, as follows:
a. Residential inside the city limits:
1. Effective May 1, 2016, base rate of $12.00 and $2.80 per 1,000 additional gallons of water;
2. Effective May 1, 2017, base rate of $13.00 and $3.00 per 1,000 additional gallons of water;
3. Effective May 1, 2018, base rate of $14.00 and $3.15 per 1,000 additional gallons of water;
4. Effective May 1, 2019, base rate of $15.00 and $3.25 per 1,000 additional gallons of water;
5. Effective May 1, 2020, base rate of $16.00 and $3.30 per 1,000 additional gallons of water.
b. Residential outside the city limits:
1. Effective May 1, 2016, base rate of $13.50 and $2.80 per 1,000 additional gallons of water;
2. Effective May 1, 2017, base rate of $14.50 and $3.00 per 1,000 additional gallons of water;
3. Effective May 1, 2018, base rate of $15.50 and $3.15 per 1,000 additional gallons of water;
4. Effective May 1, 2019, base rate of $16.50 and $3.25 per 1,000 additional gallons of water;
5. Effective May 1, 2020, base rate of $17.50 and $3.30 per 1,000 additional gallons of water.
c. Commercial customers inside the city limits:
1. Effective May 1, 2016, base rate of $19.00 and $3.45 per 1,000 additional gallons of water;
2. Effective May 1, 2017, base rate of $20.00 and $3.65 per 1,000 additional gallons of water;
3. Effective May 1, 2018, base rate of $21.00 and $3.80 per 1,000 additional gallons of water;
4. Effective May 1, 2019, base rate of $22.00 and $3.90 per 1,000 additional gallons of water;
5. Effective May 1, 2020, base rate of $23.00 and $3.95 per 1,000 additional gallons of water.
d. Commercial customers outside the city limits:
1. Effective May 1, 2016, base rate of $22.00 and $3.45 per 1,000 additional gallons of water;
2. Effective May 1, 2017, base rate of $23.00 and $3.65 per 1,000 additional gallons of water;
3. Effective May 1, 2018, base rate of $24.00 and $3.80 per 1,000 additional gallons of water;
4. Effective May 1, 2019, base rate of $25.00 and $3.90 per 1,000 additional gallons of water;
5. Effective May 1, 2020, base rate of $26.00 and $3.95 per 1,000 additional gallons of water.
e. All industrial users:
1. Effective May 1, 2016, base rate of $22.00 and $3.45 per 1,000 additional gallons of water;
2. Effective May 1, 2017, base rate of $23.00 and $3.65 per 1,000 additional gallons of water;
3. Effective May 1, 2018, base rate of $24.00 and $3.80 per 1,000 additional gallons of water;
4. Effective May 1, 2019, base rate of $25.00 and $3.90 per 1,000 additional gallons of water;
5. Effective May 1, 2020, base rate of $26.00 and $3.95 per 1,000 additional gallons of water.
(2) For the months of April, May, June, July, August and September of each calendar year, the basic sewer use charge for each month for any residential establishment shall be an amount equal to the average monthly charge for the preceding six months' charges as billed by the waterworks board.
(3) A flat rate sanitary sewer service charge may be levied for establishment not having a water meter to measure the amount of water furnished to such establishment. The sanitary sewer service charge for any such establishment shall be:
a. Effective May 1, 2016, rate shall be $12.00;
b. Effective May 1, 2017, rate shall be $13.00;
c. Effective May 1, 2018, rate shall be $14.00;
d. Effective May 1, 2019, rate shall be $15.00;
e. Effective May 1, 2020, rate shall be $16.00.
Why cant the manhole in my yard be covered up?
How often does your sweeper come to my neighborhood?
Who cuts the medians of the major thoroughfares into and out of our City?
The Urban Management Department cuts the medians, as well as right of ways, of all City streets. (334) 595-0888
Who is in charge of picking up litter on the right of ways of our major thoroughfares?
The Urban Management Department does all litter patrol on City and State thoroughfares. Litter prevention is important. Citizens are encouraged to help by keeping their surroundings litter-free.
Some of my garbage was picked up, but some bags or other items were left. Why?
Sometimes household garbage is mixed in with trash (including shredded paper, cardboard boxes, grass clippings). City garbage is hauled to a transfer station where we pay tipping fees to have it hauled off. Trash is hauled to the landfill. We make every attempt possible to place as many items in the landfill to keep the cost down. The garbage truck may have left these items for disposal by the trash truck. Please contact the Sanitation Dept at (334) 595-0888 if you feel something was left that should have been collected on the day in question.
Is the fog, being put out by your mosquito fogger, dangerous to humans?
What is the Planning Commission? When/where does it meet?
Who is responsible for cleaning the storm drains in front of my house?
The Public Works Department is responsible for storm drains, drop inlets, etc., on all City streets.
Where and when can I drop off trash or garbage?
The Landfill is located on County Road 4, adjacent to the Whetstone Sports Complex. It is open Monday through Friday from 7 a.m. to 4:30 p.m. Residents can take non-garbage items for drop off there, however, the landfill is now operated by a private waste management company so there may be a charge. For information about the landfill, please call JB Waste at (334) 365-4635, Monday through Friday, 7 a.m. to 4:30 p.m.
The City also has trucks at the Recycling Center on Saturdays (only). Garbage and trash can be dropped off between the hours of 7:30 a.m. and 3:30 p.m. on Saturdays only at 530 Doster Road. Residents must also bring a copy of their current water bill showing proof of sanitation services.
How do I request storm water, street maintenance or drainage improvements?
When can I expect my neighborhood to be sprayed for mosquitoes?
What is the telephone number to the Landfill?
The telephone number is (334) 365-4635.
When does the City start fogging for mosquitoes?
Who is responsible for pot holes?
The Street Department is responsible for pot holes on City streets; 334-595-0550. State highways are the responsibility of the State Department of Transportation. ALDOT may be reached at 1-800-505-1269.
Who is responsible for the ditch that runs beside my house?
Some drainage ditches are private while others have an easement for maintenance by the City. You may contact the Urban Management Department at (334) 595-0888 to find out which applies to you.
When can I expect the street sweeper in my neighborhood?
Where is the Recycling Center and what will they accept?
The Recycling Center is located at 530 Doster Rd. (across from Prattville Junior High School and directly across from Mac Gray Softball Complex).
New Hours:
Monday: 7:00 am - 3:00 pm
Tuesday: 7:00 am - 3:00 pm
Wednesday: 7:00 am - 3:00 pm
Thursday: 7:00 am - 3:00 pm
Friday: 7:00 am - 3:00 pm.
Saturday: 7:00 am - 3:00 pm
Click to learn more about the Recycle Center.
For additional information about recycling, contact the Sanitation Department, Monday-Friday from 7:30 a.m. until 4:30 p.m. at (334) 595.0888.
What is the Board of Zoning Adjustment? When and where does the Board meet?
The Prattville Board of Zoning Adjustment meets on the second Tuesday of each month at 4:00 pm in Prattville City Hall at 101 West Main Street.
Why was my trash not picked up when the rest of the neighborhood was collected?
What do I do if a traffic signal is malfunctioning?
How do I report a traffic signal operation or timing issue?
What is the Historic Preservation Commission? When and where do they meet?
The Prattville Historic Preservation Commission meets on the fourth Thursday of each month at 4:30 p.m. in Prattville City Hall at 101 West Main Street.
How do I request additional street sign or traffic control sign?
How do I report a street light outage?
Where are agendas for the different Planning meetings?
How do I report a street sign missing or that it needs repair?
How do I find the zoning for a parcel or lot in the City of Prattville?
What type of construction or activity requires a permit from the City of Prattville?
How can I determine if property is located in the city limits or the Prattville police jurisdiction?
The Prattville Planning Department GIS Division can provide city limits or other geographic determinations based on an address, parcel ID, or legal description. You may call (334) 595-0500 for this information.
How do I obtain an address for property located in the City of Prattville or Autauga County?
How do I obtain a map of Prattville?
Paper and digital maps in various standard formats are available for purchase from the Prattville Planning Department GIS Division. Custom digital formats or paper prints are available upon request. You may email Karen Jones.
Where is the Planning Department located?
Municipal Court, Tickets, Fines
How much is my ticket if I received it from a State Trooper in Autauga County?
How do I determine the cost of a traffic ticket?
Can I pay my ticket online or by phone?
How may I contact the Municipal Court Department?
What is the mailing address for Municipal Court?
101 West Main Street
Prattville, AL 36067
What’s the number to the Department of Public Safety and where is it located?
Where do I go to make payments if I have an arrangement with Autauga County?
Where do I pay a ticket that I received in Autaugaville?
P.O. Box 237
Autaugaville, AL 36003
Phone: (334) 365-9335
Where do I pay a ticket given to me by a deputy?
Where do I pay a ticket given to me by a State Trooper?
Where is Municipal Court located and what are the operating hours?
Where do I go to make payments if I have an arrangement with Municipal Court?
1510 South Memorial Drive
Prattville, AL 36067
Phone: (334) 361-6676
Where’s Private Probation Services (PPS) located?
Where’s Judicial Correction Services (JCS) located?
Human Resources, Employment
Can I fax my completed application to Human Resources?
Do I have to complete a separate application for each position for which I am interested?
Can I submit an application for a position that is not currently open?
Are there currently any job openings with the City of Prattville?
City of Prattville job openings are listed on the Job Opportunities page in the Human Resources section of this website.
How may I check the status of my application?
How do I obtain an employment application form?
City Bid List, Surplus Equipment
How do I get placed on the City bid list?
How do I find what surplus the City has available for purchase?
Schools, Board of Education, County Services
What is the telephone number to the _________ School?
Taxes
Where do I pay my property taxes?
The Autauga County Revenue/Reappraisal Office handles the assessment of property and the collection of property taxes. That office is located at 135 North Court Street, Prattville, Alabama 36067. They can also be contacted at (334) 358-6789.
How much is the City of Prattville's sales tax? How is it broken down?
Who collects City sales taxes?
The City of Prattville
P.O. Box 680190
Prattville, AL 36068
You should send in your sales tax application with your first sales tax remittance.
How do I set up a sales tax account?
The sales tax application and sales tax remittance forms can be found in the Finance Department section of this website. The City of Prattville is self-administered (collect our own taxes) and the taxes should be submitted to:
The City of Prattville
P.O. Box 680190
Prattville, AL 36068
You should send in your sales tax application with your first sales tax remittance.
Recreational, Cultural, Educational Activities
How may I find out more information about the Fountain City Arts Festival?
What is Cultural Arts?
Are there activities for senior adults?
Where is the Leisure Services office located and what is the telephone number?
How may I participate in a parade?
How can I become a member of one of the groups offered by Cultural Arts?
What recreation programs does the City provide?
Who manages the Youth Baseball, Youth Football, Youth Softball and the BMX Track?
Dixie Baseball and Prattville Girls Softball leagues are parent-run programs. The boards for these programs are comprised of a group of parents. Each board is responsible for the process of selecting teams, selecting all-stars, scheduling games and setting the dates for the season. The individual leagues receive the money from the registration fees collected in order to fund their leagues.
The YMCA, the Youth Bears, and the Youth Cats all manage football programs. The Youth Bears and Youth Cats are managed by parents. For answers to your questions about these programs, please call the YMCA or the president of either the Youth Bears or the Youth Cats. The City provides facilities for these groups to play as well as daily upkeep on the facilities.
The BMX track is owned and operated by the National Bicycle League. There is a board of directors who oversee the operation and the maintenance of the track. In order to utilize the track, you must join their association.
What are the hours of the Gillespie Center?
How old do you have to be to participate in programs at the Gillespie Center?
How much is lunch at the Gillespie Center?
When are City Parks open to the Public?
When is Pratt Pool open for business?
Answer: Pratt Pool is opened to the public on the following days: Thursday and Friday 12pm-5pm, Saturdays 10am-5pm and Sunday 1pm-5pm. It will be open for water aerobics, swimming lessons and the swim team. If you have questions or concerns, please call Leisure Services at 361-3640.
Where can I obtain information and schedules for upcoming events?
Special Events information is available in "Events" in the left column of our home page. They will also be listed on our calendar, in Upcoming Events in the right column of the home page, and in the Special Events Department page.
May I fish in Pratt Pond or Autauga Creek?
Are there any cultural or educational classes available?
Where can I find information about recreational activities for the family?
When will I be able to purchase Way Off Broadway Theatre tickets online?
Where is the Cultural Arts/Special Events office? What is the phone number?
Licenses, Permits
Do I have to come by the Finance Department in person to apply and/or renew a Business License?
Not necessarily, if you are renewing or are a new business outside our city limits and paying with a Visa or MasterCard, you can renew via the Finance department’s email , fax 344-361-3608 or mail to City of Prattville P.O. Box 680190 Prattville, AL 36068. If you are a NEW business inside our city limits, you must come in person to the Finance department located in City Hall at 101 West Main Street Prattville, AL 36067. Should you have any questions please call 334-595-0155 or 334-595-0156.
How much is a Business License?
Depends on what type of work you are going to be doing. Generally, an initial business license is $75.00 + $12.00 Issuance fee, for a total of $87.00. However, if you are performing a one time job and not pulling a permit, your license will be based on the amount of that job. The City of Prattville operates in arrears upon renewals. When renewing, the license amount is based on the gross receipts of the previous year.
When do I need to renew my Business License and what do I need to bring?
The City of Prattville issues business licenses on a Calendar year. License expires December 31st of each calendar year and we allow the entire month of January to renew with no penalties or interest. If you are outside our city limits and have no current work or jobs inside our jurisdiction, you do not have to renew your license until you have a job or receive work.
What do I need to bring with me to get a Business License?
A valid driver’s license, and/or photo ID. If inside our city limits, we will need our Planning and Zoning department to sign off on the location. Also, if you are applying for a license that requires State or State Board certifications, we will need a copy of that certification before issuance.
When do I need to apply for a Business License?
If you have a storefront, you need to obtain your business license after you receive your Certificate of Occupancy. If you are a contractor, subcontractor or performing any type work, trade or service for which you are being paid for, you need to obtain your business license before work or activity begins.
Do I need a permit to move a mobile home to a new location?
Does the City issue student work permits?
How does an organization apply for a parade permit?
Where do I get vehicle and boat tags?
Where can I obtain or renew my Drivers License?
Where do I obtain a gun permit?
Where can I obtain a Marriage License?
How do i set up a business account with the City? Is there a cost involved?
Where do I get my driver’s license reinstated?
What rules govern a yard sale? Is there a charge?
A yard sale permit may be obtained in the Finance Office in City Hall at 101 West Main Street in downtown Prattville. The cost is $5. Only three permits within a calendar year shall be issued to the citizen and no such permit shall be issued for more than three consecutive calendar days.
It must be located at the residence unless it is a church or non-profit group, which are exempt. No signs may be placed on utility poles, trees, or rights-of-way. Members of more than one residence may join in requesting a permit, but only one permit shall be paid. Each household included in the permit shall be treated as having conducted a yard sale.
Public Safety
City Councilmembers
Where can I find names and terms of those serving on boards and committees?
How may I obtain agendas and minutes for the City Council meetings?
How may I contact my Councilmember?
When does the City Council meet?
How do I find my Council district?
There is a district map in the City Council section of this website which shows the districts and its corresponding councilmembers. City Councilmember's biographies and contact information are also provided in this section. If you are still unsure of the district in which you reside or which councilmember represents you, please contact the City Clerk's Office at (334) 595-0120.
City Elections, Voting Information
When do newly elected candidates take office?
The newly elected officials will take office on Monday, November 2, 2020.
When is the 2020 municipal election?
The Municipal Election will be held Tuesday, August 25, 2020. The Run-Off Election, if necessary, will be held Tuesday, October 6, 2020.
When can I qualify for the 2020 municipal election?
The qualification period begins Tuesday, July 7, 2020 during regular business hours in the City Clerk’s Office at City Hall. The qualification period ends on Tuesday, July 21, 2020 at 5:00 p.m.
When can I begin raising/spending campaign funds for the 2020 municipal election?
Candidates may begin raising/spending campaign funds on August 25, 2019.
How can I become a poll worker for City Elections?
How do I register to vote?
The Board of Registrars handles the registration of voters. The Autauga County Board of Registrars is located at 218 N. Court Street and their contact number is 334-358-6740. The Elmore County Board of Registrars is located at 100 E. Commerce Street, Suite 205, Wetumpka and their contact number is 334-567-1150.
You may also visit the alabamavotes.gov website for additional information.
How can I get information about County, State, or Federal elections?
Contact the Autauga County Board of Registrars at 334-358-6740. You may also use the www.alabamavotes.gov website.
How do I obtain information about City Elections?